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Complaints policy
We endeavour to give the highest quality service at all times and apologise if you have found our service to be below this standard.
Complaints should be made to Karen Braithwaite, who is the pharmacist and proprietor.
Miss K Braithwaite MRPharmS
Aberlour Pharmacy
112 High St
Aberlour
Moray
AB38 9NX
Tel / Fax 01340 871 279
Your complaint will be investigated, and we will tell you what we have done to resolve your complaint and prevent a similar future occurrence. If you are not satisfied with our response you should contact NHS Grampian:
NHS Grampian Complaints Team
Westholme
Woodend Hospital
Queens Road
Aberdeen
AB15 6LS
Phone: 01224 556447
