All NHS prescriptions, from all parts of the UK, are dispensed at Aberlour Pharmacy.
We also dispense private prescriptions from Doctors, Dentists and Vets licensed and practicing in the UK, EU and Switzerland.
The vast majority of prescription items are held in stock in the pharmacy. Any items that are not in stock can be ordered in, usually for same day or next day delivery to the pharmacy.
Please contact the pharmacy to check if we have your medicine in stock – we are happy to place orders with our wholesalers before we receive the prescription, so your medicine is ready waiting on the shelf for you.
Scottish NHS prescriptions have a barcode running up the left hand side. Next to the barcode is a series of letters and numbers. If you read the letters and numbers out to us over the phone, or email us an image of the code, we can download your prescription from the secure NHS data store and dispense your prescription ready for you to collect. Yes, that’s right, a Government computer project that works! Amazing! It makes us smile everyday – it is so much safer and quicker than typing in the name, address, drug name, strength, dose… For example, we no longer go into the wrong records when father and son have the same name and address.
We scan the barcode on the medication as we dispense, and the pharmacy software checks it against the barcoded prescription. If they don’t match, the dispensing process stops until we have sorted out the glitch. Please remember to bring in the original paper prescription when you collect your medication – the NHS hasn’t phased out paper completely yet.
All prescriptions are checked by the pharmacist for safety and accuracy before they are handed out.
The pharmacist checks that:
- All the prescribed medicines agree with each other – on this prescription and any other medication we have on our records. The quality of care you receive from your pharmacy is so much better if you try to always use the same pharmacy, because we have a more complete picture of you and your health.
- That the doses are appropriate. (Almost all prescriptions now have your date of birth on them, so that helps. Your weight, liver function and kidney function would be useful, but the NHS isn’t quite there yet.)
- That each medicine is OK with the illnesses that the patient has. The pharmacist can usually deduce these from the medicines prescribed, but it is so much safer when the prescriber writes “Carbamazepine for pain”, so we know it isn’t for epilepsy or for mood stabilization.
- That the formulation is appropriate: Soluble for people with swallowing difficulties, not enteric coated (EC) for people with stomas, etc.